FREQUENTLY ASKED QUESTIONS
If you don’t find the answer to your particular question below, please contact us here. We’re happy to help!
Is there a limit on the number of items I may order at a time?
We have a no-limit order policy, dependent upon inventory. Back orders are NOT available online, but arrangements can be made by contacting us here.
Which payment methods are accepted at SRS Promo?
If you use our online shopping cart, your payment will be processed through our credit card processing system MX™ Merchant or charged to the cost center you indicate.
How long will delivery take?
Orders will be processed and shipped within 3-6 weeks via UPS or USPS Priority Mail.
Will I receive a receipt for my online order?
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Yes. A receipt will be generated upon the completion of the payment process.
May I return an item?
No. Sorry we do not accept returns for customized items.